--- title: Facility Assessment Scorecard | WOW! Facility Services description: Rate your current cleaning provider in 15 minutes. 24 statements, six categories, one clear score. A free, fillable and printable scorecard for facility teams. --- [![WOW! Facility Services](https://info.wowfs.com/hs-fs/hubfs/R4%20Images/STACKED%20LOGO%20LOGO%20EYF_BLUE-BLACK.png?width=2856&height=1170&name=STACKED%20LOGO%20LOGO%20EYF_BLUE-BLACK.png "WOW! Facility Services")](https://www.wowfs.com) // FREE DOWNLOAD # Is your cleaning provider really performing? Most facility teams can tell when service feels off. Few have a clear way to measure it. The Facility Assessment Scorecard helps you rate your current provider in 15 minutes and see exactly where your service stands. [Get the scorecard](https://info.wowfs.com/scorecard#get-scorecard) ## What the scorecard measures Rate 24 statements from 1 to 5 across six categories. Each category scores up to 20 points, for a total out of 120. ### Reliability and consistency Do crews show up on time, finish every service, and hold the same standard all week? ### Communication and responsiveness How quickly issues get answered and resolved, and whether you hear about changes before they happen. ### Quality control and accountability Whether inspections are documented, shared with you, and followed by real corrective plans. ### Staffing and professionalism Crew consistency, training, supervision, and how staff are screened before placement. ### Health, safety and compliance Products and procedures that fit your facility type, documented disinfection, and insurance on request. ### Value and partnership Invoices that match scope, regular service reviews, and a provider who suggests improvements. ## Common questions What to know before you score your provider. How long does the scorecard take? About 15 minutes. You rate 24 statements from 1 to 5, add up six category subtotals, and compare your total to the score ranges on the last page. Who is it for? Facility managers, property managers, office managers, and building owners who want a clear way to review their current cleaning provider. Can I fill it in on screen? Yes. The PDF has fillable rating buttons and text fields that work in most PDF readers. You can also print it and fill it in by hand. What should I do with my score? Start with your lowest category. Any category under 12 of 20 is worth raising with your provider at your next service review. What is a facility assessment? It is a visit from the WOW! Facility Services team to review your facility and your scorecard with you. Call 1-866-782-4969 or email info@wowfs.com to schedule one. # Get your free scorecard Tell us where to send it and the scorecard will arrive in your inbox. Want a second opinion on your score? Schedule a facility assessment at 1-866-782-4969 or info@wowfs.com. [![WOW! Facility Services](https://info.wowfs.com/hs-fs/hubfs/R4%20Images/STACKED%20LOGO%20LOGO%20EYF_BLUE-BLACK.png?width=2856&height=1170&name=STACKED%20LOGO%20LOGO%20EYF_BLUE-BLACK.png "WOW! Facility Services")](https://www.wowfs.com) © 2026 WOW! Facility Services, Inc.. All rights reserved.